Streamline your
supply chain with
Worldwide Warehousing, Fulfillment and logistics
EMAIL US
WHO ARE WE
At SHIPOBE, we do it all. It's what we're good at. We are a boutique business however don't underestimate our experience, skills and professionalism as we've worked with clients such a Disney, EB Games and Walmart. Our services include end-to-end freight management, contract manufacturing and procurement, and worldwide warehousing and fulfillment. We pride ourselves on our commitment to safety, speed, and efficiency.
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Our mission is to alleviate the stress of logistics for our customers by doing what do we best, so they can focus on the important things. We pledge to treat our clients' customers as if they were our own, the protection and security of customer's assets are our top priority.
WHAT WE DO.
END TO END FREIGHT MANAGEMENT
✓ Carrier Selection and negotiation
✓ Route planning and optimization
✓ Documentation and Compliance
✓ International logistics support
✓ Inventory Management
✓ Load Planning
✓ Customs Compliance
✓ Shipment Tracking and Visibility
✓ Order processing and management
✓ Customer Service
CONTRACT MANUFACTURING/ PROCUREMENT
✓ Strategic Sourcing
✓ Supplier selection
✓ Contract negotiation
✓ Quality assurance and control
✓ Production planning and scheduling
✓ Supply chain management
✓ Cost analysis and optimization
✓ Procurement process optimization
✓ Vendor performance monitoring
✓ Regulatory compliance support
WHY CHOOSE SHIPOBE.
PROFESSIONAL AND EXPERIENCED STAFF
FAST AND RELIABLE SERVICE
SAFE AND SECURE TRANSPORTATION
OUR STRESS-FREE CUSTOMERS
BUSINESS OF ALL SIZES. WE GIVE YOU MORE TIME TO FOCUS ON YOUR BUSINESS
Ship your inventory to be stored at our secure fulfillment centers so we are ready to ship orders for your products immediately.
Start by connecting your online shop and marketplace accounts to our system or begin uploading orders manually.
Start by connecting your online shop and marketplace accounts to our system or begin uploading orders manually.
WE STORE
YOU SELL
WE SHIP
USING RELIABLE TRUSTED SHIPPING PROVIDERS
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Can I visit my product once it is at your 3PL warehouse?SHIPOBE appreciates that our customers will have a requirement to inspect their inventory from time to time, we aim to make this as easy and effective as possible for both parties, we just ask that adequate notice is given ahead of such meetings.
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When we reach the end of a season how do we go about consolidating stock?SHIPOBE offers our customers access to a team of Customer Service Officers and Logistics Coordinators who plan and execute optimization projects which could include consolidations. They will work with you to determine a solution that will maximize value for your business going forward.
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Do you conduct stock takes/cycle counts?We offer our customers a range of inventory management solutions, including annual stock takes, scheduled rolling cycle counts, or activity driven cycle counting.
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Do I have to book in a timeslot for inbound deliveries?No timeslot bookings are required for inbound SHIPOBE deliveries, but we do ask that your container delivery times be scheduled with us in advance to avoid demurrage and idle labour costs. SHIPOBE can coordinate your container deliveries for you and your wharf cartage provider if you prefer.
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What sort of quality and accuracy investigation do you conduct on inbound?On receipt of your stock we will visually inspect the goods to ensure there is no damage, we will also confirm the quantity of stock which arrives matches your purchase order.
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How do I lodge an advanced shipping notice (ASN)?SHIPOBE will provide you with access to our web portal to upload your ASN or you also have the option of utilising our easy to use ASN upload templates. Both options will allow you to share with us the details of your upcoming supplier shipments.
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Will you relabel product which comes without a barcode or with a faulty one?SHIPOBE requires our customers to maintain a high level of compliance from their suppliers, including product barcoding and labelling. However should product arrive that is not correctly labelled, on agreement we will perform the necessary work to have this product fit to be receipted into stock.
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Does SHIPOBE accept returns / provide reverse logistics services?SHIPOBE provides reverse logistics services and can be your selected returns assessment provider. We will capture all information concerning a return including matching it to an original order, validating the items returned as well as assessing whether they are fit for resale.
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Does SHIPOBE provide a returns freight service option?ShipObe will provide you with access to our online return label generator portal which can be shared with your end customers. This allows your customers to easily create a label to return their products to our facility following your approval.
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Will I have a dedicated account manager?SHIPOBE will provide your business with a communication matrix, which includes a dedicated Account Manager for all strategic matters and a dedicated Customer Service Officer / Logistics Coordinator for resolution of day to day operational matters.
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What response times can I expect for my operational queries?SHIPOBE aims to respond to all operational queries within four business hours of receipt, however the resolution time will depend on the complexity of the query.
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How soon can onboard my business and go live?Typically client integration on-boarding and testing, takes one month to complete, however eStore Logistics will work with you to understand your specific requirements and complexity and construct an optimal implementation timeline for your business.
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Do you have existing integrations with my shopping cart/inventory management system?SHIPOBE has existing integrations with most major shopping carts, eCommerce web platforms, enterprise resource planning systems (ERPs) and inventory management systems. For more detail on our integration solutions please view the integration page of our website (PAGE HERE)